Shipping policy

AXIONX Labs – Shipping Policy

Shipping Overview

All orders are processed within standard business hours to ensure consistency and quality control across fulfilment.

  • Single item orders: typically delivered within 3–7 business days
  • Bundle orders: require additional processing and are typically delivered within 10–14 business days

In the event that a shipment is confirmed lost in transit, AXIONX Labs will arrange a replacement shipment at no additional cost.


Order Processing

Orders are processed during standard operating hours. Processing times may vary depending on order volume and product availability.

Orders are only dispatched once full payment has been received and confirmed.


Shipping Timeframes

Delivery timeframes are estimates and may vary depending on location, courier performance, and external factors beyond our control.


Shipping Responsibility

Once an order has been dispatched, responsibility transfers to the courier service.

While AXIONX Labs will assist in cases of confirmed lost shipments, we are not liable for:

  • Delays in transit
  • Incorrect delivery by the courier
  • External disruptions affecting shipping

Address Accuracy

Customers are responsible for ensuring all shipping details are correct at checkout.

AXIONX Labs is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Compliance & Import Responsibility

Customers are responsible for ensuring that products can be legally received within their jurisdiction.

AXIONX Labs is not liable for:

  • Customs delays
  • Import restrictions
  • Seized shipments

Delivery Confirmation

Once tracking confirms delivery, the order is considered fulfilled.


Research Use Only

All products are supplied strictly for laboratory research purposes.