Shipping policy
AXIONX Labs – Shipping Policy
Shipping Overview
All orders are processed within standard business hours to ensure consistency and quality control across fulfilment.
- Single item orders: typically delivered within 3–7 business days
- Bundle orders: require additional processing and are typically delivered within 10–14 business days
In the event that a shipment is confirmed lost in transit, AXIONX Labs will arrange a replacement shipment at no additional cost.
Order Processing
Orders are processed during standard operating hours. Processing times may vary depending on order volume and product availability.
Orders are only dispatched once full payment has been received and confirmed.
Shipping Timeframes
Delivery timeframes are estimates and may vary depending on location, courier performance, and external factors beyond our control.
Shipping Responsibility
Once an order has been dispatched, responsibility transfers to the courier service.
While AXIONX Labs will assist in cases of confirmed lost shipments, we are not liable for:
- Delays in transit
- Incorrect delivery by the courier
- External disruptions affecting shipping
Address Accuracy
Customers are responsible for ensuring all shipping details are correct at checkout.
AXIONX Labs is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Compliance & Import Responsibility
Customers are responsible for ensuring that products can be legally received within their jurisdiction.
AXIONX Labs is not liable for:
- Customs delays
- Import restrictions
- Seized shipments
Delivery Confirmation
Once tracking confirms delivery, the order is considered fulfilled.
Research Use Only
All products are supplied strictly for laboratory research purposes.